Guides

Guides: Breakdowns, Towing and Costs

Briefly explained: what to do in a breakdown, what a towing service costs, and who pays after an accident. These texts are sorted by topic and give general information, not legal or professional advice.

Broken down on the road: act now

Breaking down on the motorway

Warning triangle, hi-vis vest, emergency phone: the steps in the right order.

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Warning lights in your car

Red, amber, flashing: which symbols mean stop immediately.

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Engine overheating

Immediate steps, why the radiator cap stays shut, and when towing is needed.

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Engine cutting out while driving

Coast safely, what you can check, and the likely causes.

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Car stuck in limp mode

Power gone, engine light on: what limp mode means and what happens next.

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Breakdown in a tunnel

Hazard lights, emergency bay, emergency phone: the steps inside the tunnel.

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Power steering failure

Steering wheel suddenly heavy: stopping safely, causes, and why transport is better.

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Brakes failing

Pump the pedal, engine braking, handbrake carefully: the steps in an emergency.

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Flat tyre

Spare wheel, puncture kit or towing: what makes sense in which situation.

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Car stuck (mud, snow, sand)

Mud, snow, sand: what helps and when recovery is needed.

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Starting problems and technical issues

Car won't start

Clicking, cranking, or silence: how to find the likely cause.

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Jump-starting and a flat battery

Why the battery gives out, how to jump-start it, and when it's a job for the garage.

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AdBlue empty

Warning stages, start-lock, and what to watch for after refilling.

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Steering-wheel lock stuck

Key won't turn: how to release the lock without force.

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Handbrake won't release

Frozen or seized: what helps and when the car needs a flatbed.

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Clutch failure

Pedal stuck, gears won't engage: symptoms and why you shouldn't keep driving.

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Wrong fuel

What to do and not do immediately, so a mistake doesn't become engine damage.

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Locked out

Key inside the car: ways to open the vehicle without damage.

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Oil leak and oil trail

Secure the scene, inform the fire brigade, have the vehicle transported, and who pays for the clean-up.

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Accidents, damage and costs

After the accident: still roadworthy?

How to tell if the car is still safe to drive or should be towed.

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Towing costs after an accident

Who pays, who chooses the towing service, and where the car may go.

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Animal collision

Police, wildlife-collision certificate, partial cover insurance, and whether the car may still be driven.

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Car stalled in water

Recognising water ingress, not starting the engine, informing your insurer.

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Towing in Cologne: costs

What the cost in Cologne depends on, without price promises.

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What does a towing service cost?

Reference prices, cost factors, and questions to ask beforehand.

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Special vehicles and rules

Towing an electric car

Why EVs need to be loaded onto a flatbed, and what to tell the towing service.

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Towing an automatic car

Position N, manual release, distance limits: why loading is usually better.

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Motorcycle transport

Why motorcycles can't be towed, and how the transport works.

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Towing a van

Weight, load, height: what counts for vans up to 3.5 tonnes.

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Motorhome or trailer breakdown

Weight limits, uncoupling, and the details that matter for motorhomes and caravans.

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Tow rope or towing service?

The rules for towing your own car, and when to call a professional instead.

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Places and situations

Underground garage and car park

Clearance height, ramps, and the details that matter for a recovery from a garage.

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Winter breakdown in the Black Forest

The Schwarzwaldhochstraße, winter-tyre rules, and what to do if you're stuck in snow.

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Cologne's low-emission zone

The green sticker, fines, exceptions, and what we don't know for certain.

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Breakdown near Kehl and Strasbourg

What's different in France: motorways, hi-vis vests, the Crit'Air low-emission zone.

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Regional breakdown pages: Cologne and the A5

Cologne motorway ring

Breaking down on the A1, A3, A4 or A555 around Cologne: what you should know.

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Breakdown on the A1 near Cologne

The Leverkusen bridge, the Lövenich noise-protection tunnel, and the exits to Erfttal.

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Breakdown on the A3 near Cologne

Exits from Leverkusen to Rösrath, the eight-lane section, and behaviour in heavy traffic.

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Breakdown on the A4 near Cologne

The Rodenkirchen bridge, the Cologne-Süd interchange, and the road into the Bergisches Land.

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Breakdown on the A5

Every exit from Karlsruhe to Lahr, rest areas, and what to do.

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Reach us directly

Phone and WhatsApp: available around the clock.